Bauer SV-PRO Goal Pad Sr

Complaints

The basis for a complaint and return is the proof of purchase of the product in question in our shop. Please inform us of any return prior to actually sending the goods back.

Complaints:

We consider all complaints immediately and help in their resolution. Warranty for products is 24 month

Complaints resulting from causes not due to the Customer include:

• hidden defects,
• parcel technical faults occurring during transport,
• warehousing errors,
• partial order completion,
• erroneously issued accounting documents.

Returns

Returns: due to Customer's actions or decisions. Reason for the resignation has no effect on its recognition.

RETURNS PROCEDURE

Returning a purchased product:

1. All of our customers are have the right to withdraw from the purchase within 30 days after the receipt of the delivery. This right to withdraw can be exercised in writing and also be the return of the goods.
2. The statement may also be sent by electronic mail to: wysylka@sportrebel.pl
3. Returning the goods is equivalent to a cancellation of the purchase agreement entered into, thus certain legal requirements have to be observed in order to return the products.
4. Reason for the resignation has no effect on its recognition.
5. The cost of returning the goods to us bear customer.
6. The returned parcel must contain all the items which you received from us (additional accessories, freebies etc.)

If it's possible, please inclusion of the declaration stating your withdrawal from the purchase agreement (reklamacje_sportrebel.pdf appendix)

      How to return purchased goods?

1.Package the parcel securely.
2.Send the parcel to our address:

Sportrebel Bartosz Graliński
ul. Wyzwolenia 189
41-710 Ruda Śląska Poland

Once we receive your parcel and conform that the aforementioned conditions have been complied with, a refund for the purchased goods shall be transferred to the provided bank account number. Returns shall be considered within 14 working days.

Exchanging goods

All our customers are within their rights to exchange a purchased product within 30 days of receiving the delivery. Please contact us in the first place to determine the terms of the exchange.

The exchange procedure is the same as the returns procedure.

The key factor with Goal Pad Sizing is the overall length. The length is divided into three segments: (A) The Boot, (B) Instep to the Knee, & (C) Knee to top or thigh rise. The proper length of the goal pad boot is determined by the goalie skate size. The next key area is the instep to knee that determines the shin length. Finally, the knee to top or thigh rise is a personal measurement depending on how much pant and pad overlap the goaltender prefers. A general standard is 7" to 8".

Custom Pad Sizing
A. Skate Size: Provide the skate size for proper boot fit
B. Instep to Knee: Measure from instep to the front center of kneecap while the leg is in a slightly bent position
C. Thigh Rise: Measure from front center of kneecap up the thigh to desired height

A + B + C = estimated size of leg pad

If fitted properly, the goalie's knee should rest directly behind the center knee roll with the pad securely  attached to the goal skates and properly strapped on the goaltender's leg. Generally, this will ensure that the pad breaks (bends) at the knee / shin and ankle as designed for optimal performance. Consumers are advised to bring their skates and goal pants when going to purchase leg pads. By bringing your skates this will provide for a true fit, as you don't play the game in street shoes, while replicating the actual feel of the pads. Therefore, there are no surprises when the goaltender goes on the ice for the first time.

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